VoiceGate ICS - Voice Mail, Voice Recorder, Call Logging, Unified Messaging, Voice to E-Mail, Screen Capture,Call Accounting, Fax Mail

QUICK LINKS
MONITORING SOLUTIONS
Call Recording/Call Logging
Call Accounting
Desktop Surveillance
Message On Hold
Microsoft CRM
NS Gateway

VOICE PROCESSING
Automated Attendant
Auto Dialers
Custom Solutions
Digital Recorder Announcer
Fax Mail / Fax On Demand
Flash Based Voicemail
Instant Wireless Messaging
Integrated Messaging
Interactive Voice Response
On Hold Messaging
Phone Systems Supported
Unified Messaging
Voice to Email
Voice Mail
Voice Messaging
Wireless Messaging

..VoiceGate ICS

VoiceGate ICS
(Integrated Communications Server)

Call Accounting is included as a standard feature.

Click here to download our product brochure (PDF).

ICS FEATURES LIST

The VoiceGate ICS for Windows 7 is the engine that will drive VoiceGate's future technology. Based on the success of VoiceGate's award winning VIP4000 platform, the VoiceGate ICS encompasses all the features and flexibility of its predecessor. Furthermore, it acts as the foundation for building blocks such as desktop messaging, fax mail, and unified messaging to be added as modules in the near future. Since the majority of CTI applications developed today are based on Microsoft's Windows 7 platform, this product will grow with your future needs.

PRODUCT	VoiceGate ICS
Operating Platform	Windows 7
Memory	128 MB RAM
Programmed by	Mouse, Keyboard, or Touchtone Telephone
Software	CD ROM
Number of Mailboxes	250 to 10,000
Multi-tasking	Yes
Network Compatible	Yes
VoiceGate Wav (Message on Hold system)	Yes - Standard
Network (NIC) Card	Yes - Standard
Call Accounting	Yes
Call Forward Mode schedule	Yes
Search By Name Transfer to Personal Assistant	Yes
Copy Holiday Messages Utility	Yes
Voice Mail Box (On/Off)	Yes
Call Alert Wireless Messaging	Yes - Optional
Holiday Messages	30 ranges
Remote Programming	LAN, Modem (Optional), and Touchtone Telephone
IVR	Optional (Some restrictions)
StatsPack	Enhanced
Fax Mail	Optional
Voice to E-Mail	Optional
Networked Screen Capture	Standard
Desktop Messaging	Standard
Contact Management Data Base Integration	Standard
Screen Pop	Standard
*Product specifications and functionality are subject to change without further notice.

VoiceGate ICS FOR Windows 7 - FEATURES LIST

Alternate Personal Greeting
Audiotex
Automated Attendant
Automated Attendant & Voice Mail Reports
Automated Extension Change
Automated Overhead Pre/Post Paging
Automatic Call Forward Mode
Automatic Day/Afternoon & Night Mode
Automatic Disk Maintenance
Automatic Station Log On
Broadcast Message
Bulletin Board
Busy Greeting
Busy On Hold
CallAlert Wireless Messaging (Optional)
Call Queuing by Extension
Call Redirect-Pre/Post (Off-premise Transfer)
Call Screening
Cascading Message Notification (5)
Certified Delivery
Class of Service (50)
Company Directory
Contact Management Data Base Integration
Custom Call Routing (10x49levels)
Default Programming
Delivery Option
Departmental Greeting
Display Prompts
Distribution List (10 x 20)
Express Messaging
Fax Detection
Fax Mail
Fax On Demand (Optional)
First Digital Delay
Flexible Business Hours
Flexible Line Ringing
Flexible Voice Mail Box
Forward with or without comments
Future Message Delivery
General Delivery Mailbox
Guest Mailboxes
Holiday Greetings (30 Ranges)
Information Mailboxes
Interactive Voice Response (IVR)
Interruptible Prompts
Listen to discarded messages
Mailbox Initialization Prompting
Mailbox Reset
Message Confirmation
Message Copy To Another Mailbox
Message Envelope
Message Retrieval (FIFO/LIFO)
Message Waiting Indication
Modem Bridge
Modular Architecture

Multilingual Prompts (Optional)
Multiple Access
Multiple Company Greetings
Multiple Extension Access
Multiple Personal Greetings
Multiple Tenanting (4)*- Optional upgrade to 12
Name Confirmation
Network Ready
Network Screen Capture
Non User Transfer
On Line programming Changes
Open Architecture
Operator Access
Pager Notification(5) - (with phone number displayed)
Passcode (user-definable)
Pause a Message
Personal Assistant
Personal Routing Tree
Personnel Directory
Predictive Answering
Primary Personal Greeting
Private Messages
Programmable Per Port
Real Time Display of Line Status
Real Time Message Inventory Status
Record A Conversation
Record All Conversations (Call Logging)
Remote Access
Remote Administration (Host only) - standard
Reply by Message
Report Daily/Monthly
Save Messages
Screen Pop
Scripted Prompting (Optional)*
Search by Name transfer to Personal Assistant
Simple System Programming
Skip Forward/Backward
Standard Greetings (8)
Stripped Down Mailbox
Subscriber Access
Supervised/Blind Transfer
System Admin. (Telephone)
System Distribution List (20)
Time/Date Stamp
Timed Delete
Time of Day/Company Greeting
Trunk to Port Supervision*
Universal Ports
Urgent/Private Message Designation
User Definable Call Forwarding
Voice to Email (Microsoft Outlook optional)
[Integrated Messaging]
Voice Mail
VoiceGate WAV (Message On Hold module)

* Not available for VoiceGate ICS LITE but may be upgraded and supported on VoiceGate ICS
• Not all features outlined above are supported by all phone systems.

FOR MORE INFORMATION CALL
1-800-668-2387 / 905-508-0355
or email us, click here:

| | | | | | | | | | | | | | | | | | | | |

©1996 - 2018 "VoiceGate" is a registered trademark of VoiceGate Corporation®
All trademarks and product names are the property of their respective owners.
LAST UPDATE: January 15, 2018.