What is it?
VoiceGate Voice Mail can assign an individual voice mailbox to each employee within your company. It ensures that messages are received accurately, privately and in detail. It eliminates "telephone tag" and inaccurate message slips. It allows users to customize greetings and messages and you can also retrieve them remotely. Messages can be saved, deleted or forwarded to another extension. The system will even contact you at a remote location to tell you that a new message is waiting for you. Messages may be marked as "urgent" or "private" and the calling party can always return to a live operator - no more "voice mail jail".

How does it work?
"Hi, it's Dave. I am out of the office right now but if you leave your name and number, I'll get back to you as soon as possible. If you need further assistance please call my secretary at '227' or dial '0' for an operator."

Why do I need it?
Let's face it. You're not always at your desk when the phone rings. In fact, studies show that more often than not, you are either out of the office, at a meeting, already on the phone or can't be interrupted. That means a message has to be taken. Traditional "pink slips" with incomplete, basic and sometimes inaccurate information - or worse - getting no message at all - is time-consuming and prone to human error. VoiceGate Voice Mail ensures that you can be reached 24 hours a day, 7 days a week.

How will it save me time and money?
VoiceGate Voice Mail reduces labour costs. Instead of taking messages, employees are able to perform more important tasks. The elimination of "telephone tag" and reduction of idle chit-chat may also reduce call-backs and long-distance calls. Improved, accurate message content reduces paper flow as well as enhancing overall customer service satisfaction. Costly internal memos may also be reduced through effectively using VoiceGate Voice Mail.

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