|
Remote Programming
No problem. Just dial into the VoiceGate ICS. Send your
new wave file and tell the VoiceGate WAV when to start
playing. You can also pre-program an unlimited number
of sites to play the same, high quality message all
at the same time without leaving your desk – use
a modem or network, VoiceGate supports both.
Use professional customized recordings, input studio
quality files via CD or remotely via modem or LAN.
Sound Quality
Excellent! It’s digital. There are no moving parts
– the VoiceGate WAV loads the wave files directly
to the system’s RAM and plays from there. No need
to worry about stretched or broken tapes or moving part
failure. VoiceGate WAV is your own digital recorder.
Benefits:
- improves communication and customer satisfaction
levels
- increases revenue
- introduces callers to your new or existing products
and services
- eliminates unproductive radio advertising
- reduces call abandonment
- enhances company image – helps a small business
make a bigger impression, lets a big business seem
warmer, less impersonal
- offers customized advertising (sales/promotions/specials)
for your on-hold messaging by time of day and day
of week
- according to USA Today, executives spend 15 min/day
or 68 hrs/year on hold
- connects with any phone system
- statistics show most callers will hang up if they
hear silence, a radio (which could be playing your
competitors’ commercials) or just music. 34%
will not call back
- An AT&T study showed that 7 out of 10 callers
are placed on hold
- 90% of callers prefer on hold messages to other
options
- up to 20% of callers made a purchase after hearing
an offer on hold
* VoiceGate and VoiceGate
ICS are Trademarks of VoiceGate Corporation.
|
