Fax mail is just one component of VoiceGates Unified
Messaging platform (ICS). Available as a software upgrade
on systems integrated with Avaya /Lucents Definity/
Prologix; Nortels Meridian Option and Meridian Norstar;
Samsung, NEC and Mitel.
It is also available as a hardware / software upgrade on Siemens,
Toshiba, Panasonic, Winn and all other phone systems.
How Does Fax Mail Work?
To people sending you faxes, there doesnt have to be
any difference in the way they send you a faxed document.
They dial your personal fax number, press the start or send
button on their fax machine and their part is finished.
If you dont have personal fax numbers, they have to
simply dial your companys main number and follow the
easy to understand fax server prompts by pressing touch tones
or their fax machines handset.
Once received, your VoiceGate ICS fax mail server has your
fax digitally stored in its memory, you and your company will
start to enjoy the true cost saving benefits of VoiceGates
How Does Fax Mail Save Me Time
Road Warriors can securely access their fax mail from any
phone or internet contact point, anywhere in the world.
They simply access the unified messaging mailbox and instruct
the system to re-direct the fax document to any telephone
number that is connected to a fax machine.
Alternately, Road Warriors can have their Unified Messaging
mail box set up to automatically send faxes to any e-mail
account for pickup from any internet ready device.
Benefits of Fax Mail
All fax documents are stored in VoiceGates secure ICS
Unified Messaging server. Access and retrieval are passcode
protected; ensuring only the person for whom the fax was intended
can view the document.
Reduced Line Costs:
No dedicated telephone lines and machines are necessary, as
all calls and documents can be processed through the companys
main telephone number, reducing the number of lines and dollars
sent to the phone company every month. Since all documents
(including junk fax) are stored electronically there is a
huge reduction in paper and toner consumption associated with
the fax process because junk faxes never get printed, just
Ubiquitous access by phone, fax or e-mail gives users quicker
access to their important fax documents while at the same
time quickly reviewing, identifying and discarding junk fax
documents facilitating faster, more efficient response times.
Leverage Infrastructure Investment:
Fax mail uses the existing telephone lines and unused switching
compatibility inherent in any organization - no more busy
signals when customers or suppliers are trying to send a fax
- no more dedicating lines or machinery to the fax process.
This frees up capital and operating expense budgets.
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