Instant Wireless Messaging
You wont miss important calls.
Pull important callers off hold - Get them while they are
You get instant caller ID notification, wherever you are.
You know in seconds who leaves a voice mail message.
voice mail - What is it ?
CallAlert integrates the power of an award winning call processing
system with a world class on-site paging system.
voice mail - How does it work ?
CallAlert is an automated attendant that instantly transmits
the Callers ID Name and Number to a pager while the
caller is forwarded to a persons extension. The person
receiving the page can use any telephone in the building to
quickly connect with the caller. The caller is automatically
sent to voice mail if no one answers the page. CallAlert provides
voice prompts to inform the caller that it is locating a person
or that it is ready to accept a voice mail message. CallAlert
works with VoiceGate ICS and most modern phone systems.
Car Dealerships Stock Brokerage Hospitals
Service Providers Financial Institutions Schools
Now you can move freely throughout your facility and never
miss that important call. Call Alert informs you that have
a call and who is calling you when you are not at your desk
(How it works)
You are notified via wireless pager who is on the while Call
Alert holds the caller. This gives you time to pick it up
from any remote extension
Increased Customer Satisfaction Through Transparent Call
No one likes to be screened. With Call Alert, the caller is
notified that the system is in the process of locating the
party they called while they hold for the connection. Little
do they know that the party they are calling is receiving
information on who they are and where they are calling from.
The caller's satisfaction level is high as they feel that
their call is important, have not been subjected to screening
and they won't just be dumped into voice mail. The system
is actually attempting to locate their called party without
asking them who they are or what they want!
(How it works)
The caller enters the extension number and the system plays
A please hold while we page... (called party's name)...@At
this point the call is held by Call Alert . At the same time
a wireless message is sent to the called party's pager letting
them know who is calling. The called party can decide whether
or not they want or need to take that call at that time.
Let's face it. Some calls are more important than others.
Some calls you are willing to drop everything to take, while
others can wait until you have the time to deal with them.
(Some calls you may not want at all) Call Alert allows you
to make an informed decision on whether or not you are in
a position to take time to talk on the phone. If you want
the call, simply go to any phone and pick it up; or, you may
wish to let the call pass to voice mail, and deal with it
at a later time.
(How it works)
Once you receive the wireless text message giving you information
on who initiated the call, Call Alert holds the caller for
a pre-determined period of time ( this is definable ). After
the timer expires, Call Alert transfers the call to your extension.
When the call is ringing on your extension, you can pick it
up there or from any other phone in your facility. If you
don't pick up the call, it simply forwards to your voice mail
and the caller is prompted to leave a message. Call Alert
then sends you a wireless page telling you that there is a
message, and what number and name ( if available ).
Enhanced Work Environment
Some facilities simply can not have intrusive noisy overhead
paging. The Silent paging of Call Alert notifies employees
anywhere in the facility they have a call. This is done without
bothering customers, patients or other employees with annoying
audio pages. In some facilities you can't hear audio pages
due to noisy work environments. Noisy environments do not
matter to Call Alert as its page is visual, not audible.
(How it works)
The Call Alert pagers work throughout any size facility. Messages
are sent directly to the pagers in visual text rather than
in an audible format.
Saves Time and Money
Call Alert eliminates costly monthly fees paid to paging companies.
It allows an automated attendant to process calls while at
the same time performing valuable transparent call screening.
This frees up human resources while at the same time increasing
Call Alert also increases employee call handling efficiency.
It allows them to move freely in performing their day to day
tasks , while at the same time giving them the ability to
take the calls they need to process immediately and putting
off those of less importance.
(How it Works)
You now own your own on-site paging terminal. No more on-going
monthly fees to the paging company.
Call Alert integrates the power of an
award winning call processing system with a world class on-site
paging device. Call Alert empowers your employees with critical
caller identification and activity information 7/24. Call
Alert increases customer satisfaction while at the same time
saving the enterprise time and money.
FOR MORE INFORMATION
1-800-668-2387 / 905-508-0355
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